UX Study Guide

User Experience has become a crucial aspect of digital product design in today's world. With users expecting seamless, intuitive, and engaging interactions, companies must prioritize UX to stay competitive and build customer loyalty. A well-designed UX can significantly impact user satisfaction, conversion rates, and overall success of a product or service.

However, mastering UX is not simple. It encompasses various disciplines including psychology, design, research, accessibility, and usability. Learning UX involves understanding user behavior, testing prototypes, creating taskflows, and continuously iterating based on feedback. It requires both creative and analytical thinking, making it a complex but rewarding field to study and work in.

This is why my mentor give me exams and a study guide to help me become familiar with these terms even faster. So, I decided to create this study guide, where I could gather all the information in one place.

It was very helpful for me, as it allowed me to review what I had learned by creating an interactive document in Figma, while also having a kind of glossary that made it easier to study all these terms.

In these first 3 sections, we can find the UX research methods, they can help designers understand user needs, behaviors, and motivations. Common methods include:

• User Interviews: Ideal for gathering deep insights and personal experiences. Used during early stages to define problems or after launch to get feedback.

• Surveys: Great for collecting data from a large group. Useful when you need quantitative insights, such as preferences, satisfaction levels, or demographic info.

• Usability Testing: Helps identify issues in a product’s interface by observing real users complete tasks. Best used during design and development.

• A/B Testing: Compares two versions of a design to see which performs better. Useful in live environments with enough traffic.

We can also find out when it is convenient to conduct surveys and why these are so important.

In these other 3 sections, we can understand the user is key to creating successful products. Three important tools in the UX process are usability testing, workshops, and Design Thinking.

• Usability Testing is a method used to evaluate how easily users can navigate and interact with a product. It involves observing real users as they complete tasks, helping teams identify problems and improve the user experience. This is often done during the design or development stages to validate functionality and usability.

• Workshops are collaborative sessions where designers, stakeholders, and sometimes users come together to brainstorm, define problems, and co-create solutions. Workshops are useful for aligning teams, generating ideas, and accelerating the design process.

• Design Thinking 101 refers to the basics of the Design Thinking methodology—a human-centered approach to problem-solving. It typically follows five stages: Empathize, Define, Ideate, Prototype, and Test. This method encourages creativity, empathy, and iteration, making it a core practice in UX design.

And finally, in these last 3 sections we can see:

• Design Principles (Heuristics) are usability guidelines that help ensure a product is user-friendly. Examples include consistency, feedback, error prevention, and visibility of system status. These principles are used to evaluate interfaces and identify potential usability issues.

• Low Fidelity vs. High Fidelity Prototypes refers to the level of detail in a prototype. Low fidelity prototypes are basic and quick to create—like sketches or wireframes—used to test ideas early. High fidelity prototypes are more polished, often interactive, and closely resemble the final product, making them useful for detailed user testing and presentations.

• Inclusive Design Process is about designing for everyone, including people with diverse backgrounds, abilities, and needs. It involves considering accessibility from the start and ensuring that all users can interact with a product in meaningful ways. Inclusive design promotes equality and broadens the impact of UX solutions.